Legal Information
Privacy Policy
Effective Date: 31 October 2025
CRYSTAL ESSENCE LIMITED (“we”, “us”, or “our”) respects your privacy. This notice explains what we collect, why we collect it, and how we protect it when you use our website or contact us.
Who We Are
CRYSTAL ESSENCE LIMITED
321-323 High Road, Office 8865, Romford, Essex, England, RM6 6AX
Phone: 07455679571
Email: assistance@crystalesence.com
Information We Collect
- Contact details you provide (e.g., email, phone) when you reach out to us.
- Business information related to product inquiries and orders.
- Technical data such as pages visited and basic device/browser info (used in aggregate to improve our site).
How We Use Information
- To respond to inquiries and provide requested information.
- To coordinate product availability, logistics, and dispatch.
- To maintain site security and enhance user experience.
Legal Bases (where applicable)
We process personal data based on legitimate interests (e.g., running our business and providing services), performance of a contract, and/or your consent where required.
Sharing
We do not sell personal data. We may share limited details with service providers strictly to operate our services (e.g., hosting, communications) or where required by law.
Retention & Security
We retain data only as long as needed for the purposes above and protect it with reasonable administrative and technical safeguards.
Your Rights
You may request access, correction, deletion, or restriction of your personal information, or object to processing, by emailing assistance@crystalesence.com. Where consent is used, you can withdraw it at any time.
Updates
We may update this Privacy Policy from time to time. The latest version will always be posted here with a new effective date.
Terms & Conditions
Effective Date: 31 October 2025
By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the site.
1. Use of Website
This website provides general information about CRYSTAL ESSENCE LIMITED and our product capabilities. We may modify or remove content at any time without notice.
2. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of CRYSTAL ESSENCE LIMITED or its licensors. You may not reproduce, distribute, or use any content without our prior written permission.
3. Prohibited Uses
- Using the site for unlawful or fraudulent purposes
- Attempting to interfere with or disrupt site operation
- Scraping or harvesting data from the site
- Impersonating any person or entity
4. No Warranties
This website is provided “as is” without warranties of any kind. We do not guarantee availability, accuracy, security, or reliability.
5. Limitation of Liability
To the fullest extent permitted by law, CRYSTAL ESSENCE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website.
6. Third-Party Links
Any third-party websites linked from this site are provided for convenience only. We are not responsible for their content or practices.
7. Governing Law
These Terms are governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of England and Wales for any disputes.
8. Contact
Questions about these Terms? Contact us at assistance@crystalesence.com or by phone at 07455679571.
If any provision of these Terms is held invalid, the remaining provisions will remain in full force and effect.